Nairobi

Fairmont The Norfolk

Name: Fairmont The Norfolk
Address: 00200, PO Box 58581, Nairobi, KE

Rialto Score 8.5+

A Fairmont hotel. Rialto is a Accor Preferred agency and can provide VIP access and offers.

Founded in 1904 and still the traditional starting point for safaris, Fairmont The Norfolk has been host to European colonists, heads of state, dukes, and other royalty through the years. Indeed, modern Nairobi has grown up and around The Norfolk, whose 170 guest rooms and suites provide a well-appointed base from which its guests explore city sights, such as the elephant orphanage or the Giraffe Centre in nearby Langata. Three hotel restaurants offer dining diversity – try a prized vintage on the cozy terrace of Cin Cin Bar, then head to Tatu Restaurant for premium Kenyan Angus beef.

00200, PO Box 58581, Nairobi, Kenya

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About Fairmont The Norfolk

Insider tip

The hotel is close to the National Museum of Kenya, as well as to numerous restaurants and bars, providing a great opportunity to interact with locals. –Alnoor Dossa Woodinville, Washington

In the hotel’s own words

Since opening its doors in 1904, Fairmont The Norfolk has remained a celebrated Kenyan landmark. Over the years it has played host to presidents, actors, authors and musicians and welcomed travellers from around the globe as well as local residents. Refurbishment has added a contemporary touch to the property whilst preserving the charm and classic design of the 1900s. The Norfolk is the optimal city base to explore the bustling downtown district and Nairobi’s renowned wildlife conservancies such as the Giraffe Centre and the David Sheldrick Wildlife Trust famed for its elephant orphanage. Offering 170 beautifully appointed rooms and signature suites set within tropical gardens, the hotel offers a tranquil retreat. Leisure facilities include a heated outdoor pool, health club with spa amenities and a gym. Meeting and conference facilities cater to business needs, while award-winning restaurants serve excellent Kenyan and international cuisine. The Norfolk offers guests the best of both worlds; the vibrancy of the city minutes away and over 100 years of heritage.

VIP Hotel Program · Invitation-only

Accor Preferred benefits, included

All 390 Accor Preferred hotels →

Accor Preferred is Accor's invitation-only VIP program, open to a small group of luxury travel agencies. VIP rates generally meet or beat the hotel's website rates and include the amenities below. The booking is a direct reservation with the hotel, so it earns Accor Live Limitless (ALL) points and elite-night credit, and Accor Live Limitless (ALL) elite status benefits apply.

Daily breakfast for two
$100 hotel credit per stay
Room upgrade on arrival, based on availability
Early check-in and late check-out, based on availability
Welcome amenity
Accor Live Limitless (ALL) points, elite nights and status benefits, as this is a direct hotel booking

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Rooms and suites

9 room types, as described by the hotel.

Rooms

1Fairmont (CQN, CKN, CTN)

The Fairmont Rooms have beautifully appointed décor that give them a warm and inviting feel. Some of the features in the room include: Refreshment Center, tea and coffee facilities, bedside lamps, 32' TV, hairdryer, digital & cordless phone, iron & ironing board, safe and reading desk.

2Deluxe (DQN, DKN, DTN)

Its luxuriously furnished, giving it a spacious and inviting atmosphere. It features a lavish king or twin beds, coffee lounge table, in-room business facilities, internet service and a digital safe. The room fashions a private 3 or 4 piece, en-suite marble bathroom

3Junior Suite (KQN, KKN)

Junior Suites are spacious open-concept accommodations with HSIA, and a 4-piece en-suite marble bathroom with a separate shower stall. Each Junior Suite has a separate seating area, desk, and an in-room safe. All suites are luxuriously furnished, have plush carpeting and deep velour soft furnishings.

4Deluxe Veranda

It has a private terrace with a part view of the tranquil Norfolk courtyard; making it ideal for unwinding or some bird watching.

5Deluxe Courtyard

Offering an unrivalled view of the tranquil gardens, this room provides sophisticated respite. The tropical trees which are home to several African bird species fill the courtyard with sweet scents and provide the ideal escape from the surrounding business district.

Suites

6Duplex Suite

The Duplex Suites are split level accommodations with each suite offering a private en-suite 4-piece bathroom with a separate shower stall. The sitting room is located downstairs and offers a dining table as well as a delightful bay seating area overlooking the Fountain Gardens.

71937 Suite

With the wing built in the year 1937, the historic and stunning 8 suites, with an amazing courtyard view with patio are a favorite. With 2008 renovated plush, deep velour carpeting, spacious 3- piece bathroom, all suites include HSIA, in room digital safe, reading desk and luggage rack.

8Karura Suite

These only two of a kind suites are located in the historic Karura wing and aptly named after Sarah and Abraham Block who are part of the founders of our105 year old hotel. With a breathtaking elevated view of the courtyard, the two suites boast of very large terraces.

9Signature Suite

The lavish 9 signature suites are very spacious luxuriously furnished accommodations with plush carpeting and deep velour upholstered furniture. They offer one King bed, HSIA, a large en-suite bathroom with a separate shower stall, a separate sitting room and a separate changing room.

Frequently Asked Questions

Does booking through Rialto cost more than booking with the hotel?

No - VIP rates under Accor Preferred always meet or beat hotel's public, flexible rate, and provide valuable amenities and possible upgrades. Rialto also provides the hotel's non-VIP and corporate rates, so you can compare with full transparency.

What is the value of the VIP benefits?

Daily breakfast for two plus the $100 hotel credit come with every stay at this hotel - adding $100-200/day in value. A room upgrade could also be worth a substantial amount, in addition to early check-in / late check-out benefits when available.

Do I earn Accor Live Limitless (ALL) points and keep my elite benefits? Is this considered a direct booking or a third-party booking?

Yes. The booking is a direct reservation with the hotel, so it earns Accor Live Limitless (ALL) points and elite-night credit, and Accor Live Limitless (ALL) elite status benefits apply.

How does this compare to other programs, like through AMEX Fine Hotels & Resorts, or Chase Edit?

Using a hotel's own VIP program may provide higher upgrade priority, additional VIP benefits and promotional rate offers, and a direct relationship with the hotel for special requests. Rialto offers more VIP hotels than any credit card program. In addition, Chase Edit rates can be substantially more expensive as they rarely run promotions whereas AMEX rates are often comparable but do not offer programs such as Upgrade at Booking.

Can my AI assistant book this hotel?

Yes. Connect Rialto to Claude or ChatGPT and ask for rates. You finish the booking on a secure Rialto page. Card details are not sent through the AI chat, so either you would approve the final checkout step and reconfirm all the information, or if you authorize your agent with Computer-Use permissions, it can fill out the checkout form as well.

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