Zermatt

Grand Hotel Zermatterhof

Rialto Score 9+

A Preferred hotel. Rialto is a Preferred Hotels & Resorts Platinum Partner agency and can provide VIP access and offers.

There’s nothing quite as invigorating as fresh alpine air, something you won’t lack at the Grand Hotel Zermatterhof. Active travelers with sophisticated tastes admire this mountain retreat for its unmatched views of the Matterhorn, impeccable personal service, comfortable ambience, and the plethora of outdoor pursuits. Spend your days exploring the stunning alpine landscape, then return for lavish spa treatments at Vita Borni, where the healing water of the mountains is a central ingredient in many of the therapies. Later, dine heartily at Alpine Gourmet Prato Borni, Brasserie Lusi, or saycheese!, the cheese restaurant.

Bahnhofstrasse 55, Postfach 14, CH-3920 Zermatt, Switzerland
Grand Hotel Zermatterhof

About Grand Hotel Zermatterhof

Insider tip

The Chalet Suites, with their vaulted wood ceilings and cozy fireplaces, have a storybook quality.

In the hotel’s own words

Welcome to the Grand Hotel Zermatterhof in the heart of the enchanting mountain world of Zermatt. The resort of Zermatt presents the unique combination of a cosmopolitan life-style along with numerous sporting activities in the mountains surrounding the famous Matterhorn. First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area (renovated 2025) with a spacious pool, a sauna area and treatment.

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Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage.

The hotel has 69 rooms including 44 suites/junior suites. The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the mini-bar, as well as fresh fruit and wine upon arrival.

The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day. The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people.

Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.

Facilities include the Spa “Vita borni” (renovated 2025) with its indoor swimming-pool, sauna, steam bath, whirlpool. Moreover five massage and beauty treatment rooms are at our clients disposal with products from Alpeor and Niance.

VIP Hotel Program · Invitation-only

Preferred Hotels & Resorts Platinum Partner benefits, included

All 295 Preferred Hotels & Resorts Platinum Partner hotels →

Preferred Hotels & Resorts Platinum Partner is Preferred Hotels & Resorts' invitation-only VIP program, open to a small group of luxury travel agencies. VIP rates generally meet or beat the hotel's website rates and include the amenities below. The booking is a direct reservation with the hotel, so it earns I Prefer points and elite-night credit, and I Prefer elite status benefits apply.

  • Daily breakfast for two
  • $100 hotel credit per stay
  • Room upgrade on arrival, based on availability
  • Early check-in and late check-out, based on availability
  • Welcome amenity
  • I Prefer points, elite nights and status benefits, as this is a direct hotel booking

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Rooms and suites

12 room types, as described by the hotel.
Rooms
Size
1Classic Double Room
269 ft²
2Deluxe Double Room Matterhorn View
323 ft²
3Deluxe Double Room
Members only
4Classic Superior Double Room
Members only
5Classic Double Room Matterhorn View
Members only
Suites
Size
6Superior One Bedroom Suite
Members only
7Superior One Bedroom Suite Matterhorn
Members only
8Corner One Bedroom Suite Matterhorn View
Members only
9Classic Superior One Bedroom Suite
Members only
10Grand Suite Matterhorn View
View: Matterhorn
Members only
Villas
Size
11Chalet Suite
Members only
12Chalet Suite Matterhorn View
Members only

Room type data is subject to change and accuracy cannot be guaranteed.

Frequently Asked Questions

Does booking through Rialto cost more than booking with the hotel?

No - VIP rates under Preferred Hotels & Resorts Platinum Partner always meet or beat hotel's public, flexible rate, and provide valuable amenities and possible upgrades. Rialto also provides the hotel's non-VIP and corporate rates, so you can compare with full transparency.

What is the value of the VIP benefits?

Daily breakfast for two plus the $100 hotel credit come with every stay at this hotel - adding $100-200/day in value. A room upgrade could also be worth a substantial amount, in addition to early check-in / late check-out benefits when available.

Do I earn I Prefer points and keep my elite benefits? Is this considered a direct booking or a third-party booking?

Yes. The booking is a direct reservation with the hotel, so it earns I Prefer points and elite-night credit, and I Prefer elite status benefits apply.

How does this compare to other programs, like through AMEX Fine Hotels & Resorts, or Chase Edit?

Using a hotel's own VIP program may provide higher upgrade priority, additional VIP benefits and promotional rate offers, and a direct relationship with the hotel for special requests. Rialto offers more VIP hotels than any credit card program. In addition, Chase Edit rates can be substantially more expensive as they rarely run promotions whereas AMEX rates are often comparable but do not offer programs such as Upgrade at Booking.

Can my AI assistant book this hotel?

Yes. Connect Rialto to Claude or ChatGPT and ask for rates. You finish the booking on a secure Rialto page. Card details are not sent through the AI chat, so either you would approve the final checkout step and reconfirm all the information, or if you authorize your agent with Computer-Use permissions, it can fill out the checkout form as well.

Rates are shown to members

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