Playa del Carmen

Viceroy Riviera Maya

A Viceroy Hotel Group hotel. Rialto is a Virtuoso agency and can provide VIP access and offers.

When describing Viceroy Riviera Maya, three words come to mind: sexy, secluded, and sea. Nestled within the dense Yucatán foliage near Playa del Carmen, this eco-chic refuge comprises just 41 thatched-roof villas with plunge pools, outdoor showers, hammocks, and enough space to get lost in (the smallest villa is 1,000 square feet). Accommodations are sprinkled throughout the grounds for the ultimate privacy, and range from jungle view to oceanfront – although you’re never far from the sand and the resort’s private pier. The spa draws upon ancient rituals; the cuisine fuses Mayan and Mediterranean traditions.

Playa Xcalacoco Frac 7, ., 77710 Playa del Carmen, Mexico
Viceroy Riviera Maya

About Viceroy Riviera Maya

Insider tip

Join a fun tequila-tasting class and try it bandera style for the colors of the Mexican flag: fresh lime juice (green), followed by tequila (white) and sangria (red).–Carrie Mahoney

In the hotel’s own words

Departure COVID Testing

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Viceroy Riviera Maya is offering Departure COVID testing on property. All tests are provided by a local Lab who will send a Physician to property Monday through Saturday to test our guests prior to departure, test results will be returned within 48 hours via email.• Antigen Test is provided complimentary for up to 2 guests when staying 3 nights or more. Pricing is $35 per person for guests staying less than 3 nights. • PCR Test is $150 per person, per test. Testing fees may be billed to your guest room. At check in, Butler Services will schedule an appointment for the test to be performed during the guest stay at their convenience. In the event a guest tests positive we will coordinate and extended a special package which will allow the guest to stay on property and quarantine. It is recommended to monitor our website for the most up to date travel and hotel information as the protocols may continuously change.

Resort Overview

When describing Viceroy Riviera Maya, three words come to mind: sexy, secluded, and sea. Nestled within the dense Yucatán foliage near Playa del Carmen, this eco-chic refuge comprises just 41 thatched-roof villas with plunge pools, outdoor showers, hammocks, and enough space to get lost in (the smallest villa is 1,000 square feet). Accommodations are sprinkled throughout the grounds for the ultimate privacy, and range from jungle view to oceanfront – although you’re never far from the sand. The spa draws upon ancient rituals; the cuisine fuses Mayan and Mediterranean traditions.

VIP Hotel Program · Invitation-only

Virtuoso benefits, included

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Virtuoso is an invitation-only network of luxury travel agencies. VIP rates generally meet or beat the hotel's website rates and include this hotel's own Virtuoso amenities below.

  • Room upgrade on arrival, based on availability
  • Daily breakfast for two per bedroom
  • $100 hotel credit per stay
  • Early check-in and late check-out, based on availability

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Rooms and suites

7 room types, as described by the hotel.
Villas
Size
1Luxury Villa
We invite you to truly relax in a stand-alone Luxury Villa featuring total living space surrounded by lush jungle foliage. The oversized patio is complete with a kidney-shaped private plunge pool, outdoor rain shower and a hammock and sitting area.
1,000 ft²
2Royal Villa
Secluded by sumptuous jungle foliage, these Villas' generous patio features a raised, wood sundeck for private sunbathing, an outdoor rain shower and hammock overlooking the kidny-shaped plunge pool.
3Premium Villa
The Premium Villa offers an unparalleled level of seclusion, nestled within the lush foliage of the resort and just steps from the beach. Relax with total living space in a romantic setting, especially the full privacy of the expansive patio with a plunge pool, lounge area and exterior rain shower.
Members only
4Viceroy Villa
Featuring views of the resort and the rainforest, these Villas are perfectly situated right off the beach and near the resort's pool. Each villa has indoor and outdoor living space with a personal plunge pool, outdoor rain shower and lounge area, in addition to a sundeck.
Members only
5Beachfront Villa
Set on the edge of the resort's pristine white beach, these Villas offer full ocean views and instant access to the sand and waves. Each villa has a generous indoor and outdoor living space with an exterior rain shower and personal plunge pool overlooking the ocean.
Members only
6Signature Villa
Tucked along the edge of the ayan jungle, the Signature Villas provide extreme privacy, beauty and easy access tothe water's edge. Guests can relax and rejuvenate, taking full advantage of the spacious patio with a private sundeck and plunge pool, lounge area and exterior rain shower.
Members only
7Ocean View 2 Level Villa
Surrounded by lush greenery for complete privacy, the Oceanview Villa is a masterpiece of Mayan-inspred design, featuring rich woods, sumptuous materials and natural rattan.
Members only

Room type data is subject to change and accuracy cannot be guaranteed.

Frequently Asked Questions

Does booking through Rialto cost more than booking with the hotel?

No - VIP rates under Virtuoso always meet or beat hotel's public, flexible rate, and provide valuable amenities and possible upgrades. Rialto also provides the hotel's non-VIP and corporate rates, so you can compare with full transparency.

What is the value of the VIP benefits?

Daily breakfast for two plus the $100 hotel credit come with every stay at this hotel - adding $100-200/day in value. A room upgrade could also be worth a substantial amount, in addition to early check-in / late check-out benefits when available.

How does this compare to other programs, like through AMEX Fine Hotels & Resorts, or Chase Edit?

Using a hotel's own VIP program may provide higher upgrade priority, additional VIP benefits and promotional rate offers, and a direct relationship with the hotel for special requests. Rialto offers more VIP hotels than any credit card program. In addition, Chase Edit rates can be substantially more expensive as they rarely run promotions whereas AMEX rates are often comparable but do not offer programs such as Upgrade at Booking.

Can my AI assistant book this hotel?

Yes. Connect Rialto to Claude or ChatGPT and ask for rates. You finish the booking on a secure Rialto page. Card details are not sent through the AI chat, so either you would approve the final checkout step and reconfirm all the information, or if you authorize your agent with Computer-Use permissions, it can fill out the checkout form as well.

Rates are shown to members

Rialto is invitation-only. Apply for access and hear back within 24 hours.